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Duplicates and idempotency

Duplicate protection and idempotency reduce accidental repeat work, but replay can intentionally bypass duplicate suppression when the operator confirms a second Shopify Flow handoff is desired.

Sender event IDs #

When possible, configure the sender to include a stable external event ID for each business event. FlowRelay uses that ID with the endpoint to identify repeated sends inside the current 30-day dedupe window. If the sender omits an external event ID, FlowRelay cannot apply this cross-request duplicate-suppression key; receipts and the sender's own idempotency remain the authoritative evidence.

Duplicate suppression versus replay #

Duplicate suppression prevents an accidental repeated source send from causing a second automatic handoff. Manual replay is different: the operator is explicitly asking FlowRelay to hand the retained event to Shopify Flow again.

Action idempotency #

For approved actions, keep the idempotency key from preview through execute. If the target or action changes, start a new preview instead of reusing an old key.

Operating guidance

Apply the concept through the receipt before changing setup, resending, or replaying.

  • Make sure the sender includes a stable external event ID when it can, so FlowRelay can identify repeated sends for the same endpoint.

  • Use the receipt outcome to distinguish duplicate suppression from a failed handoff or missing workflow.

  • Do not replay a duplicate-suppressed event unless a second Shopify Flow run is intentional.

  • For approved actions, preserve the idempotency key from preview to execute.

  • If an idempotency key conflicts with a different target or action, stop and start a new explicit preview instead of reusing the old key.

  • Treat duplicate behavior as FlowRelay behavior, not as a configurable dedupe rule builder.

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